Customer Services

• Application Procedure:
• The form must be completed by a RAECO approved electrical contractor before it is to be submitted to the Customer Services department.

• The form must be completed by a RAECO approved electrical contractor before it is to be submitted to the Customer Services department.

• After the submission, the form is forwarded to the concerned RAECO department for the initial approval of the Application.

• When the approval is obtained, a copy of the form is given to the contractor to fulfill the conditions in order to receive the requested service.

• Any charges to be paid to RAECO finance department, receipt to be collected prior to commence the work.

For further details regarding Bill Online, Payments & Service Requests please visit www.electricity.com.om.

EMERGENCY OFFICIAL CONTACT NUMBERS

Office Location	Contact Number
Mahoot & Hij Emergency electricity Office	92918603
Al Duqum Emergency Elec. Office	92585004
Rasmadraka Emergency Elec. Office	9546304
Al Jazir & Alkahal Emergency Elec. Office	99025389
Soqara &Al lakbi Emergency Elec. Office	99637899
Kawima &Qaroon Emergency Elec.Office	92936915
Masirah Emergency Elec. Office	92942165 25504614
Haima Emergency Elec. Office	92678242
Nhida Emergency Elec. Office	99219670
Aswad Emergency Elec. Office	99383506
Khasab Emergency Elec. Office	26731631
Bokha Emergency Elect. Office	26828395
Dibba Emergency Elec. Office	26836851
Mudha Emergency Elec. Office	26739248
Lima Emergency Elec. Office	26735307
Kumzar Emergency Elec. Office	26733075
AlRowdah Emergency Elec. Office	26735013
Dhofar
Shaab Assaib Emergency Elec. Office	99858312
Thumrait Emergency Elec. Office	98858314
Al-Mazyouna Emergency Elec. Office	98858313
Shaleem Emergency Elec. Office	98858318